What do Cashiers do?
Cashiers are people taking the responsibility of assisting customers to check out and managing every transaction with them in retail stores.
However, it is not all about receiving money and issuing receipts, the cashiers have to ensure the accuracy of cash transactions, record, safeguarding, and many others depending on the size of the business.
As a result, cashiers are expected to possess certain skills namely:
- Friendliness
- Good communication
- Trustworthiness
- Attentiveness
- Numerical skill
- Multitasking skill
- Adaptability
- Patience
Cashiers working for small businesses
Cashiers in small size businesses basically work as a clerk or retailers’ representative. Their main duties are managing cash or electronic payment and cash registers. Some other common duties can be:
- Perform greeting at the entrance and carry-out services when completing checkouts.
- Keep track of the amount of money on cash drawers
- Prepare packages for delivered items
- Tally the quantities of in-stock products
- Keep check-out areas clean
Cashiers working for medium-sized businesses
The workload in large retail stores depends on the volume of cash transactions completed daily. This position in medium-sized stores can also include accounting checks and balances.
Besides basic duties, cashiers in these businesses commonly required to do:
- Solve customers’ complaints.
- Manage return or exchange requirements
- Tabulating bills
- Interact with potential customers
- Run discount or gift card programs.
Cashiers working for large retailers
These cashier positions are different from in other business sizes, especially taking more responsibility as well as being required to have better math and computer skills. Sometimes, this position is similar to an accountant.
Their duties can be:
- Calculate total transactions during certain time periods such as weeks, months, quarters, and years
- Answer customers’ questions about policies or procedure
- Balance the sheets of the amount and maintain the number of transactions
- Pay companies receipts
- Create non-monetary reports and records
