Store 1892 Case Study admin May 28, 2024
Platform

Magento

Industry

Retail - Apparel

Location

Netherland

A numerical showcase

Increase in Sales
Reduction in wait time
Increase in Customer Satisfaction

About Store 1892

Store 1892 is a Dutch women’s clothes boutique in Leeuwarden, Netherlands. It caters to female customers of various ages and styles by offering a diverse selection of women’s clothing brands, as well as jewelry, belts, boots, bags, and accessories. The 1892 Store is continually striving to improve its service and provide consumers with a better purchasing experience.

Casestudy-Store-1892-connectpos
Casestudy-Store-1892-connectpos

Project Challenge

To accommodate the store’s growth with another potential new brick-and-mortar location, the 1892 Store need a next-gen POS system to deliver the best service:

Real-time data synchronization
Store 1982 needs a POS system that can synchronize data between Magento platform and the system in real-time to streamline work processes and reduce customer waiting time.

Customized POS features for local set-up
Store 1982 also requires advanced, customized functionalities to enhance and differentiate its customer experience in the Netherlands market.

Our Solutions

ConnectPOS optimizes operational processes by synchronizing sales and inventory data from Magento in real-time to accurately display information on price, promotions, orders, product availability, etc.

The system allows businesses to utilize built-in or customized loyalty programs where customers can earn reward points for purchases, which can then be redeemed for added discounts, or other incentives to encourage repeat purchases.

The POS system is connected with Magento via an API instead of directly on Magento, so employees can easily operate on browsers without much training on Magento and not get affected by Magento’s processing speed.

Casestudy-Store-1892-connectpos

"The selling goes quicker, and customers have less waiting time, especially during busy periods. And the staff likes it very much. I’m happy with ConnectPOS, but it still needs some customizations to fit the ‘European’ Netherlands setup. I might be a little demanding with the customization, but the team is very helpful and supportive”

Enrico – CEO
Store 1892

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